These terms govern access to and use of the Verifier Lab Insider Program.
By purchasing a subscription, creating an account, accessing the Insider Program or selecting the acceptance checkbox during registration, you confirm that you have read, understood and agreed to these terms.
These terms apply in addition to Verifier Lab’s general Website Terms, Privacy Policy and any other terms presented during checkout.
1. Definitions
In these terms:
“Insider Program” means the restricted membership area operated by Verifier Lab.
“Insider Content” means all information, materials and content made available through the Insider Program, including:
- Certificates of Analysis and laboratory reports;
- laboratory test results and analytical data;
- product results, scores, rankings and leaderboards;
- written commentary, conclusions and assessments;
- product images, graphics and videos;
- pass or fail graphics;
- databases and compilations of data;
- Verifier Lab branding and accreditation marks; and
- any other content made available to members.
“Member” means any person or organisation with access to the Insider Program.
“Accreditation Licence” means a separate commercial agreement or subscription that expressly authorises a brand or business to use Verifier Lab materials, marks or testing results publicly.
2. Ownership of Insider Content
All intellectual property rights in the Insider Program and Insider Content are owned by, or licensed to, Verifier Lab.
Insider Content may include laboratory work commissioned and paid for by Verifier Lab, proprietary research, original commentary, databases, graphics and commercially valuable information.
Membership does not transfer ownership of any Insider Content or intellectual property rights to the Member.
All rights not expressly granted under these terms are reserved by Verifier Lab.
3. Limited Licence
While a Member maintains an active subscription, Verifier Lab grants that Member a limited, personal, non-exclusive, non-transferable and revocable licence to access and view Insider Content.
This licence is granted solely for the Member’s private and internal informational use.
The licence does not permit publication, redistribution, commercial use, promotional use or permanent storage of Insider Content.
The licence ends immediately when:
- the Member’s subscription expires or is cancelled;
- the Member’s account is suspended or terminated; or
- Verifier Lab withdraws access in accordance with these terms.
4. No Public Sharing
Members must not publicly share, publish, reproduce, distribute or disclose Insider Content without Verifier Lab’s prior, express, written permission.
This prohibition includes sharing Insider Content:
- on websites;
- on social media;
- in online forums;
- through messaging groups;
- in videos or livestreams;
- in newsletters or emails;
- in press releases;
- in articles or publications;
- in advertising or promotional materials;
- at conferences, exhibitions or presentations; or
- through any other public or semi-public channel.
Members must not share screenshots, screen recordings, photographs, extracts, summaries or copies of Insider Content where this would disclose information restricted to members.
5. No Sharing With Third Parties
Insider Program access is provided only to the individual or organisation holding the relevant membership.
Members must not:
- share account login details;
- allow another person to use their account;
- forward Insider Content to another person or organisation;
- provide copies of CoAs, reports or data to third parties;
- reproduce Insider Content on internal company systems for wider access; or
- use one membership to provide access to multiple unrelated individuals or businesses.
Where an organisational membership expressly permits access by multiple authorised users, access remains subject to any user limits stated in the relevant subscription.
6. No Downloading, Saving or Archiving
Unless a specific download is expressly authorised by Verifier Lab, Members must not download, save, copy, archive or permanently retain Insider Content outside the Insider Program.
This includes storing Insider Content on:
- personal computers;
- mobile phones or tablets;
- local or network drives;
- cloud storage services;
- shared company folders;
- document management systems;
- customer relationship management systems;
- internal databases;
- backup systems;
- AI tools or AI knowledge bases; or
- any other external platform or storage location.
Members must not print, photograph or otherwise create permanent offline copies of Insider Content.
Temporary technical copies or browser caching automatically created during ordinary website use are permitted, provided they are not intentionally retained, accessed, copied or distributed.
7. Certificates of Analysis and Laboratory Data
Certificates of Analysis, laboratory reports and test data made available through the Insider Program are provided for viewing within the Insider Program only.
Members must not:
- download or retain CoAs;
- publish CoAs;
- provide CoAs to customers, retailers, distributors or other third parties;
- reproduce any part of a CoA;
- alter or edit a CoA;
- remove Verifier Lab branding or notices;
- present a CoA as evidence of accreditation;
- use a CoA in product marketing; or
- use a CoA to imply that Verifier Lab has approved, certified or endorsed a product.
Any authorised public use of a CoA must be covered by separate written permission or an active Accreditation Licence.
8. No Accreditation or Promotional Rights
Membership of the Insider Program does not grant accreditation, certification, endorsement or promotional rights.
Unless a brand or business holds an active Accreditation Licence or has received prior, express, written permission from Verifier Lab, it must not publicly use or display:
- the Verifier Lab name;
- the Verifier Lab logo;
- any Verifier Lab accreditation mark;
- any Verifier Lab badge or seal;
- any CoA or laboratory report;
- any test result or test summary;
- any pass or fail graphic;
- any Insider Program ranking;
- any quotation from Verifier Lab commentary; or
- any statement suggesting that Verifier Lab has approved, endorsed, certified or accredited a product.
A brand must not describe itself or its products as:
- “Verifier Lab tested”;
- “Verifier Lab verified”;
- “Verifier Lab approved”;
- “Verifier Lab accredited”; or
- using any similar wording,
unless that specific use has been authorised through an active Accreditation Licence or written agreement.
9. Accreditation Licence Required for Brand Use
Verifier Lab operates a separate Accreditation Licence for brands that wish to use Verifier Lab testing, accreditation marks, CoAs or related materials publicly.
A brand’s Insider Program membership does not replace, include or provide the rights available through the Accreditation Licence.
Where a brand wishes to publish or commercially use a test result, CoA, accreditation mark or Verifier Lab reference, it must enter into the appropriate Accreditation Licence before doing so.
10. No Commercial Use
Members must not use Insider Content for any commercial, promotional or business purpose without written authorisation.
Prohibited commercial uses include:
- advertising a product;
- promoting a product or brand;
- supporting a product listing;
- making sales claims;
- preparing retailer submissions;
- preparing investor or shareholder communications;
- creating press releases;
- using results on product packaging;
- using results in catalogues or brochures;
- using results in sales presentations;
- using Insider Content to advise paying clients;
- reselling or licensing Insider Content; or
- incorporating Insider Content into another paid service.
Internal commercial use by a business Member is also prohibited where it involves copying, storing, distributing or incorporating Insider Content into business systems, reports or services.
11. No Misleading or Selective Use
Members must not use extracts, individual figures or selected parts of Insider Content in a way that is misleading, incomplete or taken out of context.
Members must not:
- omit relevant qualifications or commentary;
- alter the meaning of a result;
- selectively publish favourable findings while concealing relevant findings;
- imply that a result applies to products or batches that were not tested; or
- imply ongoing accreditation or approval where none exists.
12. No Data Extraction or Automated Access
Members must not use automated or systematic methods to access or extract Insider Content.
This includes:
- scraping;
- data harvesting;
- web crawlers;
- bots;
- automated browser tools;
- scripts;
- browser extensions designed to extract content;
- AI agents;
- automated screenshots;
- database extraction; or
- any similar technology.
Members must not create or assist in creating a separate database, archive, comparison service or information product using Insider Content.
13. Artificial Intelligence Use
Members must not upload, submit or disclose Insider Content to any artificial intelligence system, machine-learning platform, chatbot, language model or automated analysis tool.
Insider Content must not be used:
- to train an AI model;
- to fine-tune an AI model;
- to create an AI knowledge base;
- to generate summaries for public or commercial use;
- to extract or restructure Verifier Lab data;
- to create derivative datasets; or
- to reproduce Verifier Lab commentary or analysis.
This restriction applies whether the AI system is public, private, internal or operated by a third party.
14. Confidentiality
Members acknowledge that Insider Content is restricted, commercially valuable and not intended for general public distribution.
Members must keep Insider Content confidential and must take reasonable steps to prevent unauthorised access, copying or disclosure.
If a Member becomes aware that Insider Content has been accessed, copied, disclosed or distributed without authorisation, the Member must notify Verifier Lab promptly.
15. Account Security
Members are responsible for keeping their login details secure.
Members must notify Verifier Lab promptly if they believe:
- their account has been accessed without permission;
- their password has been compromised;
- another person is using their account; or
- Insider Content has been obtained through their account without authorisation.
Verifier Lab may require a Member to reset their password or take other security measures.
16. Monitoring and Enforcement
Verifier Lab may use reasonable technical and administrative measures to protect Insider Content and identify misuse.
These measures may include:
- access logs;
- account activity monitoring;
- download restrictions;
- user-specific identifiers;
- digital watermarking;
- rate limits;
- device or session monitoring; and
- investigation of suspected unauthorised sharing.
Verifier Lab may suspend access while suspected misuse is investigated.
17. Suspension and Termination
Verifier Lab may suspend or terminate a Member’s access where it reasonably believes that the Member has breached these terms.
Where permitted by law, access may be suspended or terminated without refund if the breach involves:
- unauthorised sharing;
- unauthorised downloading or storage;
- account sharing;
- public use of CoAs or results;
- misuse of Verifier Lab branding;
- scraping or data extraction;
- commercial exploitation; or
- conduct that threatens the security or commercial value of the Insider Program.
Termination does not affect any rights or remedies that arose before termination.
18. Removal of Unauthorised Content
Where a Member has published or distributed Insider Content without permission, the Member must immediately:
- remove the content from public access;
- stop any further use or distribution;
- request removal from any third-party platform;
- destroy any unauthorised retained copies; and
- provide reasonable confirmation of removal if requested by Verifier Lab.
19. Remedies
Unauthorised use or disclosure of Insider Content may cause significant commercial and reputational harm to Verifier Lab.
Verifier Lab reserves the right to seek any remedy available under applicable law, including:
- injunctive relief;
- removal orders;
- damages;
- recovery of losses;
- recovery of reasonable enforcement costs; and
- any other appropriate legal remedy.
20. No Transfer of Rights
Members may not transfer, assign, sublicense or otherwise pass their membership rights to another person or organisation.
Any attempted transfer without Verifier Lab’s written permission is invalid.
21. Availability and Changes to Content
Verifier Lab may add, remove, update or amend Insider Content at any time.
Membership does not guarantee that any particular CoA, result, report, product or item of content will remain available permanently.
The removal of content does not grant Members the right to retain or archive copies.
22. Changes to These Terms
Verifier Lab may update these terms from time to time.
Where appropriate, Members may be notified of material changes by email, account notification or a notice within the Insider Program.
Continued use of the Insider Program after updated terms take effect will constitute acceptance of the revised terms.
23. Governing Law and Jurisdiction
These terms are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction over disputes arising from or connected with these terms, subject to any mandatory consumer rights that apply.
24. Contact and Permission Requests
Requests for permission to reproduce Insider Content, licensing enquiries and Accreditation Licence enquiries should be sent to:
Verifier Lab
Email: info@verifierlab.com
Permission is valid only where it has been provided expressly and in writing by an authorised representative of Verifier Lab.
Member Acknowledgement
By joining or accessing the Verifier Lab Insider Program, you confirm that:
- you have read and understood these terms;
- you agree to use Insider Content only within the rights expressly granted;
- you will not publicly share Insider Content without prior, express, written permission;
- you will not download, save or store CoAs or other Insider Content outside the Insider Program;
- you understand that Insider membership does not provide accreditation or promotional rights; and
- you understand that brands require a separate Accreditation Licence to use Verifier Lab marks, CoAs or test results publicly.